la mediación escolar en los conflictos de niños y niñas en la escuela educación básica general vicente anda aguirre, 2024

Abstract

This study details the implementation process of a school mediation program at Vicente Anda Aguirre School, aimed at addressing the issue of recurring conflicts between parents and students. By identifying deficiencies in communication and conflict resolution skills, a pedagogical intervention was designed to promote a culture of peace and dialogue. The results obtained show a positive impact on school coexistence by providing members of the educational community with the necessary tools to manage differences and disagreements constructively. A qualitative methodological approach was chosen, prioritizing the active participation of the educational community. Through participatory action research, a detailed diagnosis of the situation was carried out using various techniques such as interviews and surveys. This process allowed for the identification of the root causes of conflicts and the design of specific and contextualized intervention strategies. Subsequently, a series of training workshops were implemented for teachers, students, and families. The intervention plan designed a mediation program tailored to the specific needs of the institution, combining legal and pedagogical aspects. Adapted to the particular school context, it provided participants with solid training in educational laws related to school coexistence and equipped them with practical mediation skills. Through a carefully planned sequence of activities, executed with the support of teaching staff and the active participation of the entire educational community, a comprehensive approach to conflict resolution was implemented. The program proved to be successful in fostering a culture of dialogue and peaceful conflict resolution. The results were evident in the significant reduction of violent incidents and the creation of a harmonious and collaborative school environment. The improvement in relationships between teachers, students, and parents was remarkable. The outcomes of the intervention align with the theoretical principles of school mediation, which promote a constructivist approach to conflict resolution. By providing students with the opportunity to actively participate in finding solutions, the program has not only effectively prevented and managed conflicts but has also fostered the development of essential socio-emotional competencies, such as empathy, tolerance, and respect. Social work played a crucial role in this intervention by promoting a participatory approach that involved all members of the educational community. Through the creation of dialogue spaces and the facilitation of cooperation, a stronger and more cohesive social fabric was built. The implementation of the mediation and conflict resolution program at Vicente Anda Aguirre School has proven to be a fundamental step in transforming the school environment, fostering a culture of respect and dialogue. By systematizing this pioneering experience, new possibilities arise for replicating this model in other educational institutions, thereby consolidating a legacy of peaceful coexistence and well-being.