Desarrollo de una plataforma web y móvil para gestionar campañas de donación de sangre utilizando geolocalización para instituciones humanitarias

Abstract

The creation of a technological platform to manage blood donation campaigns is crucial due to the need to maintain an adequate supply in blood banks. The challenge of attracting regular volunteer donors and the limited dissemination of campaigns complicate the situation. To address this problem, a web and mobile platform was developed that connects donors to nearby campaigns through geolocation, improving the dissemination of information about blood donations. The platform includes information on the organisation's established locations and donation points, allowing users to precisely locate the sites via a map. In addition, it notifies donors for emergency transfusions through targeted searches. The Scrum methodology, known for its agile and collaborative approach, was employed for development, organised in sprints that include planning, development, review and feedback. The system also integrates UX/UI design, uses Firebase's Firestore as a database and connects to the Google Maps API. A comprehensive evaluation of the software has been conducted using ISO/IEC 25010 standards, covering web and mobile versions, with positive results in all areas and an overall satisfaction rating of over 85%. Members of a humanitarian institution (Cruz Roja de Machala) showed a high satisfaction of 93.45%. In addition, students evaluated the mobile application with a satisfaction level of 84.4%. The functions of the mobile and web system exceeded a satisfaction of 4 on a Likert scale. The implementation of geolocation, identification of donation points on the map, and dissemination of information (new campaigns, upcoming donation, benefits and urgent donation alerts) was successfully tested and evaluated by the designated staff.