Inteligencia emocional y su influencia en el liderazgo de las medianas empresas del sector comercial de la ciudad de Machala.

Abstract

This study focused on the influence of emotional intelligence and its influence on leadership in medium-sized commercial companies located in the city of Machala, in the province of El Oro. A survey was carried out directed at business leaders. The research adopted a leadership approach that allowed both qualitative and quantitative data to be collected and analyzed. Two types of research were used: bibliographic review and field work. The study is framed in a non-experimental design of a descriptive and transversal nature. To collect information, the survey technique was used, which was applied to a sample of 250 medium-sized companies in the commercial sector found in “Superintendencia de compañías, valores y seguros”. The results reveal that 42.8% of the surveys consider that emotional intelligence influences leadership because it increases the ability to motivate and lead work teams, 28.8% agree that emotional intelligence helps communication effective and solid relationships, likewise 26% agree that having EI improves the ability to manage and resolve conflicts, however 2% of those surveyed consider that emotional intelligence is irrelevant for good leadership. In relation to leadership, results were obtained on the main factors that influence good leadership, with 58.4% of respondents identifying that effective communication is an important factor, with a percentage of 29.6% experience as an essential factor to exercise good leadership. leadership, and with 12% the strategic vision has some influence on business leadership