Manual de procesos operativos para las microempresas comercializadoras de textiles del cantón Huaquillas, provincia de El Oro,2023.

Abstract

This integrative project was carried out with the intention of proposing an Operational Process Manual (OPM) aimed at Textile Marketing Microenterprises (TMM), with this instrument the optimization of activities of: purchasing, inventory control and sale is sought. The research methodology is qualitative in nature, because data was analyzed based on the experiences and knowledge of the owners of the TMM; There was also an inductive approach because the empirical information was transformed into objective information without altering its veracity; The research levels are: exploratory, descriptive and explanatory; It has a non-experimental design because the variables studied were not manipulated. We worked with 38 microenterprises dedicated to the textile trade within the Huaquillas canton, information obtained through the Chamber of Commerce; The instrument used to collect data was the structured interview. Among the results found, it was found that the majority of TMM has three operational processes: purchasing, inventory control and sales; This result was taken as a reference to analyze each process individually and be able to identify: activities, those responsible, documentation and irregularities; After identifying which activities allow reducing irregularities, the OPM was structured and subsequently the proposal was developed where the results found were taken as reference.