Análisis de la responsabilidad social empresarial en el sector minero: caso empresa minera BURSAL S.A.

Abstract

The research work aims to identify corporate social responsibility through case analysis to find out how consolidated these efforts are. In this way, it is possible to know from the internal and external spheres the level of applicability of CSR within the organizational environment, which allows one to be located at a specific point. The methodological process applied corresponds to the exploratory and descriptive levels, it is also documentary, descriptive and is a case study; In addition, the applied methods are deductive, analytical and qualitative. In order to carry out the research, the main technique used is the survey, and its subsequent tabulation in the IBM SPSS statical program, as a population and a sample, the personnel that make up the main departments are established, in this way, Addresses the employee perspective. The interpretation of survey criteria allows identifying where the main problem is centered, then a series of strategies are established as alternative solutions that guide the company towards progressive improvement. However, it continues to be an issue that draws attention since it is necessary to emphasize that within Bursal SA, there is still much to do, especially internally because CSR is limited to certain areas, which reveals the non-existence of a concrete plan subject to Corporate Social Responsibility measures. Finally, it is recommended to apply what was proposed during the development of the investigation to carry out the process correctly.