Propuesta de un modelo de gestión empresarial para la empresa patric del sector comercial de la provincia de El Oro.

Abstract

Among one of the tools that business management provides, in response to the demands of market competitiveness, are management models. These models allow to optimize the management of resources; human, material, technological and financial present in organizations. The present investigative work aims to develop a business management model in the company PATRIC S.A., of the commercial sector of the province of El Oro. The study indicators were; the lack of planning in organizations, lack of mission, vision and corporate values and the lack of training for human resources. The research was developed with a methodology with a theoretical approach and explanatory and descriptive analysis; For which, the 14 principles of the Deming model and the application dimensions in companies were analyzed; subsequently a diagnosis was made, through the Fisher survey to the company PATRIC S.A., to determine the current situation and define the context of the organization; With this analysis, action plans were developed to comply with the 14 fundamentals of the model in the company; The result of the diagnosis showed a deficient administration in the company, due to the little experience it has in the sector and the little training of the manager; Therefore, a set of actions was formulated aimed at developing quality management, focusing mainly on the development of human talent, continuous improvement of processes, leadership and an orientation towards value creation.