Gestión de procesos en aplicación de controles del área de ventas de la empresa Dekautopartes en la ciudad de Machala.

Abstract

The analysis of the research case has as object of study the management by processes and the objective is to analyze its nonconformities in the information system of the sales area that in turn does not contextualize in the theoretical bases of the internal control nor of the company that it is being studied. The objective of this work is to analyze the shortcomings in the sales area system by means of a process management for the correct application in the company Dekautopartes S.A. in the city of Machala which is fully met. The methodology was evidenced through the descriptive method, the deductive method and a direct observation what was worked with the research, a flow diagram was also elaborated that focused on the processes analyzing each correct epistemology.