El desempeño laboral como ventaja competitiva en la empresa Imobguab S.A.

Abstract

The research project focuses on the elaboration of an improvement proposal for the company providing stay and lodging services for gastronomic rest and family rest "INMOGUAB S.A.". Through the literary investigation of the variables of interest and the use of the information provided by the company, it was possible to make a proposal that can increase the levels of work performance as a competitive advantage. The methodology developed allowed the preparation of a proposal that was presented, it is based on a series of activities, which have been designed in relation to the results, which will be taken as a suggestion for the improvement of work performance and in turn taking it as a competitive advantage within the company, on the other hand, decreases any conflict or inconvenience that arises within the company. In addition, with the use of data collection tools, a structured interview was planned that was developed to detail more accurate information on the performance standards that the company managed. With the proposal it was demonstrated that the most important factors that intervene in the work performance are the motivation and incentives, the experience, training and the work environment that is offered within the company because these provide better business results provided dynamism or renewal.