Estrategias de gestión para la prevención y reducción del estrés laboral en el personal de salud de un Hospital General de Azogues.

Abstract

Stress in the workplace among healthcare professionals is a significant issue since it affects employees' physical and mental health, lowers the standard of care, and can lead to consequences like professional burnout and lack of assistance. The study's objective goal was to determine the levels of workplace stress at the General Hospital of Azogues and offer effective management strategies for preventing and reducing it in a sustainable work environment. Utilizing a quantitative-descriptive methodology, questionnaires from the medical staff, nursing staff, and medical attention staff were used. The study made it possible to ascertain the prevalence and distribution of stress in relation to location, area, and experience, as well as the crucial organizational factors that contribute to it. The results show that there is a high level of stress, especially in critical areas and among employees with less experience. The main contributing factors include excessive workload, lack of resources, poor communication, and limited institutional recognition. The previous strategies have proven to be inadequate and poorly organized. In conclusion, it is emphasized how important it is to implement comprehensive measures that include labor organization optimization, strong leadership, institutional recognition, and emotional support programs. Future research with a wider range of focuses and greater intensity is encouraged, along with the implementation of institutional labor health programs, better cargo distribution, and the promotion of a healthy work environment.