Evaluación de los indicadores estructurales de calidad en el servicio de neonatología de un hospital público en Santa Rosa.

Abstract

Quality in healthcare services has gained particular importance in hospital settings that serve vulnerable populations, such as newborns. Within this context, structural indicators provide an objective assessment of a clinical unit's capacity to address healthcare needs, especially in critical areas such as neonatology. This study aims to evaluate the structural quality indicators in the neonatology department of a public hospital in Santa Rosa, Ecuador, during the period 2024–2025, based on technical standards defined by the WHO, PAHO, and the Ministry of Public Health of Ecuador. It is a quantitative, descriptive, cross-sectional, and observational study. The primary instrument is a structured observation checklist, designed and validated according to these technical standards. Data will be analyzed using descriptive statistics, which will enable the identification of existing structural gaps directly observed in the evaluated setting. The results are expected to provide useful information for continuous improvement, institutional audits, and evidence-based decision-making at the local level