Mediación de conflictos una herramienta psicopedagógica para fortalecer la convivencia armónica de los estudiantes de séptimo grado de la Escuela de Educación Básica Ciudad de Zaruma

Abstract

The main objective of this research is to design a methodological conflict mediation strategy as a tool to strengthen the harmonious coexistence of students in the seventh year of basic secondary education of the Zaruma City school, generating a viable response to the problem that is widespread in the institution. In this sense, it was important to review the literature that supports conflict mediation as a tool that has an orderly procedure that leads the parties to make the best options and reach fair agreements.