Implementación de manuales de procedimientos públicos, como mecanismos de regulación jurídica que faciliten la materialización del principio constitucional de transparencia

Abstract

Public administrative procedures certify that the Public Administration systematically reviews its procedures and services, in order to redalign and document work processes, evaluate and improve the quality of services, flatten management bodies, promptly respond to citizen requests and demands, and compress the handling of documentation to the strictly inescapable by providing traceability in the process of maneuvering public affairs. The purpose of this investigation is to propose the implementation of administrative procedure manuals as legal regulatory mechanisms to facilitate the effective realization of the constitutional principle of transparency in Ecuador. This proposal was validated by the expert criterion which demonstrates its opportunity and relevance to implementation in ecuadorian law.