El Empowerment: herramienta clave para el mejoramiento y transformación del clima laboral en las empresas.

Abstract

In this degree project, the influence of empowerment on the development of an adequate working environment in organisations in the city of Machala was analysed. A descriptive type of research was adopted, where the characteristics of the independent variable, structural empowerment, and the dependent variable, work climate, were described, followed by a correlational analysis of the variables. An instrument was applied to the workers of the different companies located in the city of Machala, the type of sampling was by convenience. A sample of 94 subjects was chosen for the researcher, to whom the survey was applied in order to gather information in relation to the object of study of the project. The results showed that the workers consider that they feel a high degree of empowerment with respect to the opportunity for growth and internal development, support in the execution of tasks, accurate information on objectives and internal policy changes and the resources necessary to correctly execute their work activities. On the other hand, in the perception of the work climate, it was found that the employees were more inclined to say that the perception they have of the organisation they work for is of a participative climate (consultative and group participation). Finally, the influence of empowerment on the work climate by means of a correlation analysis showed that the variables do have a moderate positive correlation, which means that as the employees feel empowered, the perception of the organisation's climate is positive and it is considered that in an organisation with empowerment an adequate participative work climate is developed.