Gestión de Recursos Humanos y su influencia en el desempeño laboral del personal del área de emergencia del Hospital General Machala

Abstract

This study aimed to analyze human resource management and its influence on the job performance of staff in the emergency department of the General Hospital of Machala. A quantitative approach was used, applying structured surveys to a sample of 75 employees. The research evaluated the two main variables: job performance and human talent management, along with all their respective dimensions. The results revealed positive and significant correlations between both variables, highlighting that adequate planning and professional development contribute to better staff performance. Statistical analysis showed high reliability in the instruments used (Cronbach’s alpha > 0.90). It is concluded that strengthening human talent management is essential to improve the quality of work in hospital environments. Finally, recommendations are made to enhance planning, training, performance evaluation, and the organizational climate within the institution.