Estrategias de mejora continua para dinamizar los procesos administrativos de la unidad Académica De Ciencias Agropecuarias de la Utmach.

Abstract

The present work exposes several particularities concerning the management by processes of the Academic Unit of Agricultural Sciences of the Technical University of Machala, same that, they go focused in the fulfillment of objectives and his level of impact in the level of quality of the product or service final that is delivered. All this through an analysis of the current development of the functions of the different units of the aforementioned Academic Unit, through the synthesis of the matrix of macroprocesses established by the Direction of Internal Evaluation and Management of the Quality of the Technical University of Machala. Within the aforementioned matrix, it was possible to observe the appropriate division of the primary and secondary processes, and their objectives with the respective indicators, for which detailed methodologies were found for their evaluation, however, there were no records of processes established for the development of each of its objectives, for which, the importance of the application of the same was established, with the objective of guaranteeing an adequate and successful compliance of the indicators. The aforementioned matrix proposed for its application, contains relevant aspects for the understanding of the official and for those new that are integrated to the respective dependencies, which range from the identification of those responsible for each process, the activities that make up the same, and the resources and indicators that allow qualitatively and quantitatively evaluate their execution.