El Rol de la Tecnología en la Gestión de la Salud en Hospitales Públicos

Abstract

Introduction: The management of public hospitals faces growing challenges derived from the aging population, the expansion of chronic diseases, and the pressure on healthcare systems. In this context, technology represents a key tool to optimize processes and improve the quality of care. Objective: To analyze the impact of technology on healthcare management in public hospitals through a systematic review of the scientific literature. Methodology: The PRISMA methodology was applied. A search was conducted in databases such as PubMed, Scopus, Web of Science, and institutional repositories, including studies published between 2020 and 2025. sixteen articles that met specific inclusion criteria were selected and analyzed through qualitative thematic synthesis. Results: The most frequently used technologies were electronic medical records, telemedicine, artificial intelligence, and hospital information systems. The studies reported improvements in operational efficiency, care coordination, and user satisfaction. However, barriers such as low investment and institutional resistance persisted. Conclusions: Technology is a strategic component in the modernization of public hospitals. Its effective implementation depends on inclusive policies, institutional leadership, and financial sustainability