Estrategias de distribución con sistemas de automatización en la empresa de productos lácteos “Ana Paula” en la ciudad de Arenillas.

Abstract

Plant distribution and automation systems are key tools for production and marketing with optimal delivery times. This research aimed to develop distribution strategies with automation systems in the dairy company “ANA PAULA” in the Arenillas canton; A descriptive cross-sectional methodology was used for the elaboration of the study that consisted of four stages where the problem was identified as a starting point, the points of improvement in the plant design, use of technological systems and service strategies were analyzed. client, later a proposal was developed to improve the activity and the plant redistribution was designed. The results obtained show that the production of dairy products uses practically the same activities, however, among the different products other activities are used to add value in a specific way, the company under study has ten sections, however it was proposed to be eleven To divide the storage of inventories into raw material and finished products, the company does not have systems to automate the distribution and the quality of customer service can be improved. It has been concluded that distribution strategies with automation systems use methodologies for plant distribution, product distribution routing, adaptation of management information systems and customer service improvement systems.