Calidad en las estrategias de atención según el modelo integral de salud familiar comunitario e intercultural (MAIS—FCI) en el sitio San Roquito, cantón Balsas.

Abstract

The provision of health services and comprehensive care to individuals, families, and communities requires changes aligned with care strategies. These changes involve the sector's objectives in relation to the country's social, educational, and scientific-technological policies. This programmatic triad seeks to lay the foundations for a more just and equitable national project, focusing on the criteria of social development. Objective: To determine the quality of care strategies related to the Integrated Family, Community, and Intercultural Health Model (MAIS-FCI) from the level of acceptance by the population of the San Roquito site who attend the Balsas Health Center. Methodology: The study will be conducted using quantitative research concepts, with a non-experimental, correlational, and cross-sectional design. It is based on the application of an evaluation system to determine user satisfaction with the quality of care strategies received by users of the San Roquito site in the Balsas canton. Results: Regarding care strategies and user satisfaction rates, a significant level of dissatisfaction is observed. This cannot be translated into a high level of quality; rather, health services still need to be improved. Conclusions: Care strategies allow for the provision of health services to the community based on their needs. They constitute the main basis of primary care, as they seek health promotion and prevention.