Importancia del trabajador social frente al analfabetismo digital en los estudiantes de la Escuela de Educación Básica General “Calicuchima”, Pasaje 2024.

Abstract

The objective of this thesis focuses on analyzing the importance of the social worker in addressing digital illiteracy among students at the "General Calicuchima" Elementary School, in the 2023 corridor. This problem constitutes a social phenomenon caused by the lack of skills in using technologies such as computers, the internet, and other tools. This study adopts a qualitative approach aimed at gathering information on the experiences of students and teachers, as well as providing a deeper understanding of the specific social reality they face by assessing the context; that is, the material conditions and social and cultural relationships that influence the use of digital educational tools. This work was conducted through interviews, a typical technique of the qualitative approach. This allowed us to identify what students, teachers, and families think or feel about the use of technology, how to address these barriers, and the importance of the social worker's participation in addressing this issue. This approach also favors direct observation and action by the study population, which encourages the participation of the social worker who, by intervening from the most internal perspective, dialogues with the community and seeks assertive solutions, achieving transformation through social action. Throughout the development of this work, we propose to highlight the importance of the social worker in addressing digital illiteracy by implementing support networks and raising awareness among the target population. In this context, the professional plays a fundamental role by becoming an agent of change, facilitator, and articulator in addressing the problem at hand, especially in a rural educational setting where several technological, social, and economic limitations persist that hinder the learning process. Furthermore, the establishment of support networks becomes a fundamental strategy for the social worker, allowing for the creation of links between the institution and community stakeholders, consolidating efforts in the face of a common problem where conditions are unfavorable, and seeking assertive responses from the collective is essential. These networks allow for the sharing of responsibilities and knowledge, ensuring that all stakeholders are actively involved in solving the problem. This strengthens the educational community by fostering teamwork and generating a sense of belonging. It is important to note that a well-organized network generates immediate results and builds long-term processes capable of sustaining the development achieved. Raising awareness among the target population allows for a change in attitude and a better understanding of digital illiteracy, considering that people often fail to recognize the severity or impact this limitation has on students' academic lives and, as a result, avoid taking concrete action. Through this awareness-raising process, the social worker helped the community understand that not knowing how to use a computer or digital tool is not a minor problem; rather, it is a significant barrier that hinders learning, development, and equal opportunities, which violates people's right to equality.