Burnout en el profesional sanitario: retos y soluciones desde la gestión de recursos humanos

Abstract

Burnout syndrome is a significant challenge for healthcare professionals, particularly in high-demand contexts such as during the COVID-19 pandemic. This phenomenon, characterized by emotional exhaustion, depersonalization, and low personal accomplishment, negatively impacts workers' well-being, the quality of patient care, and the sustainability of healthcare organizations. This article examines the challenges associated with burnout and proposes solutions from the perspective of human resource management (HRM), emphasizing the importance of improving working conditions, implementing training programs for coping skills, and strengthening emotional support in organizational settings. Through a bibliographic review, international strategies are identified that can be adapted to the Ecuadorian context to address this issue comprehensively. HRM-based solutions not only prevent burnout but also foster resilient and sustainable work environments, thus enhancing the quality of healthcare services.