Propuesta de implementación de un sistema informático de historias clínicas digitales en el área de hospitalización del Hospital Esperanza de Machala.

Abstract

This research work addresses the implementation of a computerized system of digital medical records in the hospitalization area of the Hospital Esperanza de Machala through the SCAISQL platform, in order to optimize the management of medical information and improve the quality of patient care. The proposal arose based on the need of this health entity to improve the management of medical information through more efficient strategies, for this reason, the documentary research that supports this project includes referential studies of various authors who describe the reality of medical records from a historical perspective at the global, regional, national and local levels respectively. Thus, the study undertaken has a mixed approach and is oriented to descriptive research, taking as a sample a total of 96 health professionals, among which are staff physicians and administrative personnel, as well as 30 patients to whom a survey was applied to determine the quality of medical care and the experiences generated with the creation of paper medical records. The results of the initial diagnosis revealed that the hospitalization area of Hospital Esperanza has difficulties in managing the massive amount of information in physical records, due to the delay in locating documents, loss or deterioration of files over time, among the factors that stood out the most. In view of this, the implementation of the SCAISQL software was proposed, which brought significant results in the quality of care to patients, who in turn were receptive and pleased with this new alternative to monitor medical cases with a great reduction of medical and logistical errors.