Evaluación y selección de los proveedores y su incidencia en la cadena de suministro en las farmacias locales del cantón Machala.

Abstract

The purpose of this research was to analyze the main criteria considered in the evaluation and selection process of suppliers of independent pharmacies in the Machala Canton of the El Oro province; highlighting their impact on the supply chain. To do so, a descriptive approach was used with a non-experimental design, carrying out structured surveys to key business personnel; which allowed identifying several challenges, including the absence of formal evaluation systems applied in the process. The findings revealed that independent pharmacies are inclined to prioritize the following 6 criteria: discounts, price, quality, response capacity, delivery time and stock availability. In addition, it can be deduced that the objective selection of the supplier portfolio plays an important role in the operational continuity of the business, maintaining its competitiveness in a market dominated by large pharmaceutical chains.