incidencia del trabajo social en los procesos de ayuda humanitaria del gobierno autónomo descentralizado de pasaje, 2023

Abstract

This research work is specifically aimed at knowing what role the social worker plays in the Vulnerability and Humanitarian Aid project of the Decentralized Autonomous Government of Pasaje Canton (GAD), mainly based on addressing the various problems presented by the population, through the delivery of technical aids that are a significant contribution to people who are going through some situation of extreme poverty, accidents, fires, catastrophic and incurable diseases. That is why the project seeks to focus on identifying the needs of individuals or communities to intervene in the problem they are presenting by putting into practice their knowledge, techniques and instruments, in addition to knowing within the role to be played what are the difficulties that the professional goes through by not having a multidisciplinary team that is a support to achieve a better intervention and above all to emphasize the lack of knowledge that the population and the beneficiaries of the project have, on the long procedure that entails carrying out these interventions such as: home visits, social report and follow-up. It is therefore very important to make known within the realization of this work that the project implemented by the municipal GAD is of great help to the citizens because it intervenes in a positive way within the situation that the families are in, making known that the present investigation has a mixed approach as surveys that were applied to 50 users of the 150 that have the project as a baseline, managing to provide key information for our intervention, on the other hand the interview carried out with the professional to know how is his form of intervention, challenges that he faces in his work as a professional and what are the intervention strategies that the GAD implements for the beneficiaries. We must consider that social workers are agents of change for individuals, communities or groups, and for this reason the impact that the social worker has when dealing with highly complex cases is very significant. For this reason, we have considered, given the results of the research instruments used, that it was agreed with the professional in charge that the implementation of a route for case assessment care will contribute effectively and significantly to the performance of their work to inform and identify whether the existing problem requires immediate intervention or not, offering support and guidance to understand their situation, but many times their work is affected when there is no adequate knowledge on the part of the community about the process and time it takes to address their needs. Finally, it is evident that the application of the case assessment route has been very useful for both the institution and the users, allowing them to be informed of the procedure and requirements needed to carry out an intervention, as well as to understand that the process entails a certain time of assessment in order to then proceed to provide the help required by the person who requests it.