Análisis de como influyen las estrategias y reclutamiento del talento humano en el desempeño laboral en las empresas de internet de El Guabo.

Abstract

This study focuses on the impact of human capital selection and management tactics on labor productivity in internet service provider companies in the El Guabo canton. The lack of innovative strategies in human talent management is identified as a central problem that limits the use of employee skills, negatively affecting business performance. The study adopts a descriptive methodology, using surveys to collect data from employees on their perceptions and experiences related to recruitment, training and professional development processes. The results reveal that most employees perceive the selection process as fair and transparent, although areas for improvement are highlighted in the duration of the process and the communication of job requirements. In addition, participation in training programs is found to be widespread, but with opportunities for optimization in frequency and accessibility. The organizational culture is perceived positively, but with room for improvement in aspects such as recognition and development opportunities. Finally, the study concludes that the implementation of more effective and personalized human resources strategies can significantly improve job satisfaction and performance, contributing to the success and sustainability of companies in the telecommunications sector. It is recommended that companies invest in advanced technologies to improve the recruitment process, as well as in training programs that promote a sense of belonging and commitment among employees.