Desarrollo de una aplicación web para automatización de procesos clínicos de laboratorio en un hospital público utilizando estándar webauthn

Abstract

This research focuses on the development of a web application to automate processes in the laboratory area of a public hospital, utilizing the WebAuthn standard to ensure information security. The primary objective is to optimize patient care by enhancing the efficiency, precision, and quality of laboratory services. The adopted methodology is based on the agile SCRUM framework, known for its iterative and incremental nature. Through short cycles ("sprints") and continuous collaboration among the development team, Product Owner, and Scrum Master, the implementation of web application functionalities and features was successfully achieved. The developed application features a robust and scalable architecture supported by an efficient database and an intuitive user interface. Implemented functionalities include precise data capture, instant visualization of results, and secure access to medical information. Project results reveal a positive impact on the efficiency and productivity of laboratory personnel, with a significant reduction in errors and a noticeable improvement in the quality of patient care. User satisfaction with the web application is moderate, with 50% of users satisfied, 33% neutral, and 17% dissatisfied. Based on the conclusions drawn, continuous monitoring and evaluation are recommended for ongoing improvement of the application. Additional measures, such as periodic training for laboratory staff and expanding the implementation to other hospital areas, are suggested to maximize the benefits of automation. This research contributes a successful model for the automation of clinical laboratory processes in a public hospital setting, with potential for replication in other institutions. The developed web application stands as a valuable tool for optimizing patient care and enhancing laboratory efficiency