Propuesta de un manual de procedimientos para la gestión administrativa en la empresa “La Cantera” en Machala, 2023.

Abstract

In the current integrative project, the research was conducted with the aim of developing a proposal for a procedures manual for the company “La Cantera”, which is involved in the extraction of stone materials in the construction sector in the city of Machala. Its application is intended to enhance efficiency in both the operational and administrative areas. The methodology employed in the investigation was qualitative, as data and information from owners and collaborators of the company were examined. The inductive method was also utilized to convert empirical data into objective information without altering is authenticity. The research levels included both explanatory and descriptive approaches. Similarly, study adopted a non-experimental design since the variables under study were not manipulated. The research involved 28 workers and owners, and data collection instruments such as surveys were employed. Some of the findings indicated that the company lacks a defined organizational structure, leading to an absence of job positions aligned with the objectives. Subsequently, a proposal for a procedure’s manual was developed after identifying these deficiencies.