La escucha activa como estrategia para mejorar las relaciones laborales en la finca de cultivo y exportación de banano ‘’La Carlita’’

Abstract

The ability to listen is fundamental in workplace relationships and is closely related to effective communication. Active listening is a technique that involves paying full attention to what someone is saying, not just words, but also emotions and body language. The ability to listen is essential in working relationships, as it improves communication and promotes mutual understanding. Active listening is a key technique to achieve this, and its application can help resolve conflicts, foster collaboration, and strengthen relationships in the work environment.