Intervención del trabajador social para el acceso ciudadano a los servicios del Consejo Cantonal de Protección de Derechos, Machala-2021

Abstract

Social work provides a rigorous theoretical and practical methodology, due to the connection it has with the social environment in which its professional work is carried out, in search of transformation processes in the face of social problems that exist today, with the evolution of man and technological advances, the disinformation gap has become even more acute in the different areas of the population, but it is the rural area that bears most of its consequences, a situation that has endangered the physical, mental and social integrity of the population. citizenship. The objective of this research work is to present an intervention plan for citizen access to the services provided by the Cantonal Council for the Protection of Rights of the Machala Canton, for the improvement of the quality of life of citizens, with this purpose, we have used the theoretical foundation of the Human Rights of the population, in terms of compliance, protection and necessary guarantee by the competent bodies. For its investigative diagnosis, the survey technique was applied to the residents of the rural parish El Retiro of the Machala canton, province of El Oro, to diagnose the level of knowledge about the services provided by the Machala Cantonal Council for the Protection of Rights and the use of the same, whose results obtained showed that the residents do not know the actions or the services provided by the Cantonal Council for the Protection of Rights of Machala, even confusing the priority groups a little, who is the population with which the Cantonal Councils work due to little promotion of its services in the canton. Finally, some strategies are proposed for citizen access to the services provided by the cantonal council for the protection of rights through the intervention of the social worker with didactic material, annual planning of activities dedicated to the dissemination of services or actions of the Council. Cantonal so that citizens can make use of them in the different situations that may arise throughout the life process of people.