Análisis del uso de las NTIC´S en el turismo de la provincia de El Oro en el año 2021.

Abstract

The objective of this project is to analyze the possible technologies that could enhance tourism in the province of El Oro, focusing on how service providers would benefit by making use of NICT, particularly in internet tools to improve the quality of tourist services offered. For the development of the project, bibliographic data was collected and visits were made to the main private tourist establishments such as lodging, catering and travel agencies, with the aim of identifying the services they offer using data collection techniques and instruments such as the interviews conducted with the managers of each establishment to learn more about their use of NICT, thus obtaining internal information for further analysis. The tourist surveys were also carried out to collect data on the preferences related to the use of technological tools when making tourism. The analysis of the data obtained from the techniques and instruments of data collection that were applied allowed to identify the little use that is being given to NICT by tourist establishments. The proposal was formulated with the aim of developing strategies to eliminate these shortcomings.