Plan estratégico de calidad para mejorar el manejo de productos perecibles en el depósito temporal Transcomerinter Huaquillas en el 2022.

Abstract

There have been constant changes in the treatment of goods within the logistics processes of foreign trade, from the new reforms for handling perishable products to the incorporation of new methods of sanitary control due to the appearance of the covid virus-19, which makes it possible to clarify the importance of logistics processes within a field related to the care and handling of products, whether or not they are susceptible to environmental contamination or deterioration due to lack of adequate handling. This case analysis identifies the possible implementations of strategies within a quality plan for the Transcomerinter temporary warehouse in 2022. In order to reach what was established within the objectives of this research work, the probable causes that affect the erroneous handling of perishable products within the temporary warehouse were identified and analyzed, in the same way information adhered to the solution of each of the causes with the implementation of a quality strategy that will serve as a starting point for the improvement of the service as well as the internal processes of the company, for which satisfaction will be reached soluble in the expectations of customers and agents of customs that participate in the control processes for the goods that intend to be commercialized. For a quality of service, it is necessary to implement strategies within the logistical and administrative processes to reach an extension of the satisfaction and handling of perishable products.