Implementación de spa con e-commerce para gestión de ventas de una tienda de productos lácteos utilizando node.js y metodología swirl

Abstract

That live on traditional commerce, since restrictions and quarantines did not allow them to sell in a normal way. The use of an online store brings with it many advantages such as its low implementation cost compared to the implementation of a physical store, eliminates geographical borders and allows reaching more people, improves quality and efficiency in sales processes, among others. This system generates an important change in customer-business relations because it provides a better understanding of the consumer's consumption profile, which will help to better meet their needs and expectations. The Dima dairy products business sells dairy products with home deliveries in the city of Machala, a process that is currently carried out manually, from the time the customer's order is received until it is delivered to the customer's home. Taking into account the above mentioned, a prototype of a web system with e-commerce was created to manage the online sales of the business, as well as the administrative processes that include the modules of orders, customers, products, categories, subcategories, brands, suppliers, sales and additionally a dashboard that summarizes the number of existing records in each of the other modules. Likewise, the online store part features the login, registration, password recovery, product page, customer profile information, shipping addresses, order listing, individual product page, shopping cart, checkout page and additional views with relevant information about the business such as the FAQ page, hints and tips page, about us section, contact page, terms and conditions page and a how to buy section. The platform was developed using contemporary web development frameworks such as: Node.js, Express.js, Angular and Bootstrap; in addition, PostgreSQL was used as database and MVC software architecture, allowing the correct separation of responsibilities in the system. Also, the SWIRL methodology was used to develop the project since its agile approach allows the creation of web applications with less time, human resources and implementation costs; in addition to admitting the inclusion of the client within the entire development process, thus allowing the modification of requirements at any stage of the project. Finally, the prototype was evaluated using the international quality standard ISO/IEC 9126 under the metrics of reliability, functionality, efficiency, maintainability, usability and portability; this evaluation was made to the client of the project and SEO tools such as Run FAE, Validator html, Validator css, GTmetrix, MetricSpot and Website Grader were also used, allowing to determine that the system has a good performance and works correctly.