Implementación de un sistema web para generación y recepción de citas médicas e historias clínicas utilizando la metodología swirl.

Abstract

The application of web technology in the world of business, companies or in the educational field and many other aspects has had an exponential growth in recent decades, it is necessary to mention that there are more and more companies of all kinds of activity, such as large industries choose to create web-based sites, applications or systems in order to capture the attention of new customers or users. As technology advances, companies opt for the implementation of web pages to publicize their products or services offered; complementing on certain occasions with mobile applications with the collaboration and correct use of tools that allow the reuse of source code, optimizing time and effort when developing them; this means that it allows you to create a multiplatform project that will be functional both on a computer and on mobile environment operating systems. Due to these characteristics of web systems, the demand for them has increased in great volume. This commits developers to have a constant update of knowledge about new technologies such as frameworks that allow the management of new projects with good characteristics such as, usable, safe, attractive and capable of satisfying all customer needs. This technological proposal implements a web system for managing the generation and reception of medical appointments and medical records of patients at the Kennedy medical office, using the SWIRL development methodology; This methodology allows you to automate the processes of: medical appointment shift management, user management, clinical record management, medical record management, control of appointments attended, patient reports, laboratory test reports. Additionally, the system has the ability to interact with the patient through an implemented chatbot. The requirements on which the system is based were granted by the staff that works in the medical office with whom meetings were held in order to gather all the necessary information and give ideas for its implementation. In addition, this system is built with technologies such as Apache web server, PHP and JavaScript programming language, Laravel Framework, MySQL database manager, adding HTML and CSS design standards for the creation of user interfaces. This type of technology was selected based on the need for system users to reach it through the Internet. Once the system was constituted, the evaluation process was applied in two parts, as mentioned in the methodology, The first part is associated with a quality analysis taking the ISO/IEC 9126 standard as a reference, and in its second stage it is carried out through the application of online evaluation tools to verify the SEO, performance, accessibility and usability of the system. As a final part of the proposal, the launch process is also mentioned, which is considered a fundamental point within the methodology, in which the system is to be hosted on a server or hosting with its respective domain so that it is fully operable for all users. world with internet access.