El impacto del proceso administrativo en la rentabilidad de la compañía "Transguana S.A" de la Ciudad de Machala

Abstract

This research was developed with the objective of analyzing the impact of the administrative process on the profitability of the company Transguana SA, it reveals the importance of each of the elements of the administrative process: planning, organization, direction and control which is going to help improve the profitability of the company. To obtain the necessary information, a descriptive methodology was applied with a non-experimental research design. The population studied are the 25 partners of the transport company to whom surveys and an interview with the manager were applied in order to know the current diagnosis, the current model used by the company was evaluated to determine the different shortcomings and propose a model to improve administrative processes so that they give correct use to resources and have strategies that allow business strengthening even more with the current situation of COVID 19, which has caused an economic blow that has caused some companies disappear. The investigation concludes that the passenger transport company Transguana SA does not apply an administrative model in which the four elements intervene, therefore its administrative activities have not allowed it to innovate or advance to achieve competitiveness, however it has maintained it in the market for many years.