Implementación de una aplicación móvil para el control y administración de los servicios de un spa

Abstract

Currently, the use of mobile applications has improved the quality of life of people in general, through smartphones, tablets and other portable devices, they allow their users to carry out an indeterminate set of tasks. In itself this type of technology is an industry that is growing and attracting companies from different fields around the world, which is necessary to implement the promotion of a SPA service, which offers personal care and cosmetics in the local area from from the city of Machala, province of El Oro, seeking to captivate interested parties through a mobile application that has the ability to show the different services it offers, book appointments, create a profile and receive notifications at an administrative level from the company . In this area of service organization, the provision of technology for the transmission of information is frequently involved, said technological means of communication such as: social networks, web pages, etc., at present are of trivial use and stand out in society. , as well as the purpose of information distribution. From this perspective, this can be classified as an immediate solution to the promotion of the SPA service, but, in some cases, these technologies do not provide enough information to capture the interest of potential clients as they do not have knowledge of the handling of mobile applications. What this technological proposal aspires is to promote the services of the SPA by offering a personal care and cosmetic center in the city of Machala through a mobile application developed agilely applying the MOBILE-D methodology, with the free Vue.js and Vuetify Frameworks, base of MongoDB data, for the management of online services in an optimal and efficient way. In the use of programming languages, the technology used for the coding process was Node.js based on JavaScript, also Dart with its Flutter framework for the design of the frontend for mobile devices that customers will have access, for administrative notifications, those that are sent by message to users it was counted on Firebase with its platform integrated in Google Cloud. The service management system has been proposed to be a standard for mobile platform use for the Android operating system, commonly used by many users, it can be implemented by the SPA center located in the city of Machala, offering its services to current and future clients. This technological project aims to provide information about the different services offered by the SPA for any interested person, who needs skin treatment in the areas of personal care, beauty and cosmetics. Due to the great use of technology, this can be fundamental to influence potential clients, long before the client chooses another location or, failing that, travel to another city, this SPA center being a better option providing a service according to what expected. The mobile application is shown as a computer solution in all the aforementioned aspects for advertising purposes, which will be updated by adding more services according to the needs of the SPA to attract greater acceptance and reception. Encouraging this way of advertising services transmitted from a local to the public in the city of Machala, will have repercussions at the commercial level, nationally and internationally because generally people spend time interacting with their mobiles, the use of applications made for that purpose is facilitated. The same purpose is to instill in them the information they need when they prefer to carry out the different health and beauty treatments offered by the SPA, information that is only available on social networks such as, Facebook, the idea is to cover all kinds of possibilities so that more public has interest in these services and there is a constant flow of customers.