Evaluación y selección de proveedores para farmacias locales del cantón Machala.

Abstract

The selection criteria represent the influencing factors in the use of business methods and strategies so that decisions are appropriate in the organizations. The purpose of this study is to determine the criteria for the evaluation and selection of providers in the local pharmacies of the Machala city. The methodology has a qualitative-quantitative approach of cross-sectional design, with a scope initially as exploratory and then descriptive. An assessment instrument with 9 supplier selection criteria was applied to 87 clients of those registered for pharmacy shifts by the ARCSA entity and 24 suppliers through convenience sampling. The results obtained identify the particularity of the assessment between the parties, as well as the conciliation in three selection criteria, through which it can be concluded that the criteria for the selection of suppliers are: price, delivery time and delivery effectiveness. It is considered that these findings can contribute to future research, as well as the use of methods for making decisions considering multiple criteria.