Automatización del proceso de selección de personal mediante la implementación de un sistema de información gerencial para farmacias.

Abstract

Human resource management is the most complex process to incorporate the automation of activities, since it is part of its nature that tasks are executed with a high level of personal analysis. Staff turnover is a serious problem for companies, it brings with it the unnecessary expense of financial resources and alters the stability of performance in the departments where employees leave their jobs. The literature on personnel selection presents several proposals for improvement, but there is a lack of fundamentals on which management information systems software can be applied; However, there is evidence of mathematical and statistical models that can support software development, as it was identified, the application of Bayes' Theorem can be done, which is based on the analysis of physical and demographic criteria to predict the probability that a person will become become a job deserter, and thus allow better decision-making on who should join. The problem of how the automation of human resources processes through the application of a management information system affects the selection of personnel was identified. Considering that the application proposal is adapted in any company, the objective was to implement a management information system through the structural analysis of a chain of pharmacies for the automation of the personnel selection sub-process. Yes, the system could be implemented and a development and communication plan was drawn up..