La intervención del trabajador social y la mediación como alternativa de solución de conflictos familiares para la garantía de derechos

Abstract

The purpose of this paper is to highlight the importance of the mediation process in the resolution of family conflicts, guaranteeing the full exercise of the rights present in children and adolescents, who are part of a dysfunctional or single-parent family, the problem is elaborated from a theoretical perspective, based on a bibliographic review generated by contributions from various authors that provide such content in the various scientific journals, which allows to give greater credibility of their contributions, also the research is based on a qualitative approach, which will allow carry out a study integrating the individual as a person and not as a number more than one population group, in addition the methodology applied to the resolution of the case is oriented to a model of humanistic intervention, since the problem demands an individual and group study of the family , using as a conflict resolution mechanism cto the mediation process, since this allows activating the professional's own qualities so that through the discussion the agreements established at the end of the process can be given by the participating individuals, applying at all times the principle of Win and Win, This ensures an environment of conformity of the parties involved in this process. It is worth mentioning that the content of this essay allows not only to know the proposal that will be given with the solution of the family problem under study, but also provides contents that generate an enrichment of knowledge about mediation.