El desempeño efectivo de los trabajadores de locales de centros comerciales.

Abstract

This project analyzes the relationship between effective performance, the satisfaction of the human talent position and group communication in organizations with different types of businesses. A quantitative methodology is used, through the application of Likert scale from 1 to 5, to verify the measurement model of the instrument used. The main point is to give greater validity to the descriptive results that have been found in similar studies in our country and to propose a generalizable model towards other types of organizations, which will serve as the basis for the implementation of strategies focused on a better management of human talent and work environment, it should be emphasized that the objective is to identify the variables of workers' behavior, where the results contribute new ideas that help organizations to have feasible tools in decision-making, generate radical structural as well as cultural changes, without leaving a side emotions that are taking more strength every time there is an investigation or different types of evaluations. What was found is that the effective performance of workers in commercial premises where the survey was applied depends on the satisfaction of the position, the treatment of human talent and group communication.