Implementación de sistema de calidad, normas ISO 9001: 2015 empresa MB productora y distribuidora de ropa del cantón Pasaje.

Abstract

This research aims to present some of the issues that have evolved over time and undoubtedly being the most relevant and of great importance for companies today, as is the quality management system of ISO standards 9001: 2015. These standards provide security, reliability and efficiency of trust to the consumer at the time of their purchase decision. The presentation of this project is the review of the information recorded in scientific sources and articles associated with the quality management system. The case study involves the implementation of this system, which provides a key opportunity not only for planning but also for the monitoring, control and continuous improvement of each process that the sea meets the needs of customers, this improves the part internal to the company and the quality of its products offered by a beautiful woman producing and distributing clothes of the Pasaje canton, being necessary for the company to accept proposals that help it improve its production of both ladies and girls clothes, by complying with these regulations can meet the expectations of customers making them feel comfortable and comfortable with the product. To conclude, a descriptive investigation had to be carried out observing the place of the events, finally, each step of the organization is detailed as it has been growing over the years, as this rule helps it to improve progressively, it ends with a conclusion.