Análisis del cumplimiento de la normativa legal de alojamiento tipo hotel 3 y 4 estrellas cantón Huaquillas.

Abstract

Nowadays tourism is an iconic and fundamental part of the economic and cultural development of a city, especially the hotel industry, which is closely related to the quality systems and the satisfaction of the needs of the Guests and internal and external customers as such. Today, one of the main sources of income for Huaquillas singing is tourism because of the great migratory wave that is seen every day caused by the strong economic crisis that crosses certain neighboring countries and in some part the mass trade that is given the principally in this border area of the country. The categorization of these establishments to more than being an obligation to obtain a certificate should be taken as a strategy or a mechanism of continuous improvement of the service so that in this way they are fit to the various changes of Needs and new requirements that visitors request.