La gestión procesos de la paletera Armijos: identificación de sus procesos.

Abstract

For the development of the present case study, the company Paletera Armijos is taken as a reference, dedicated to the manufacture of pallets in pine or semi-hardwood wood; as well as the commercialization of materials and supplies for fruit packaging, which are used by companies dedicated to national and international distribution, whose market is exporting companies. Being a company practically new in the market with 6 years of operation, it complies with the quality standards established for the manufacture of pallets, the phytosanitary norms used for the sterilization and elimination of pests, with a 95% satisfaction margin, maintaining in the market to the present. Its problems include the fact that since it does not have an established organizational structure, its processes are not defined either, which creates difficulty in delegating responsibilities and corresponding functions in the Company.