Microsoft teams como herramienta tecnológica en el proceso de enseñanza - aprendizaje en lengua y literatura.

Abstract

Today the virtualization of social environments is increasingly evident, from economic to sports and of course educational, they are the ones that have benefited the most from technological tools. But it is in the latter, that is, in education, where the various technological resources have had the greatest influence, thereby optimizing the teaching and learning process to the point of being a central axis in the construction of knowledge. However, it should be mentioned that the reality is different, since classroom environments usually dispense with the use of these tools, because teachers tend to consider them complex when using them and incorporate them into the development of classes, prioritizing in certain measure traditionalist education where students learn through the use of school resources, this reason to propose the development of an investigation that focuses on identifying how the scarce use of the Microsoft Teams Platform affects the teaching-learning process of language and literature in the students of the Fifth Year of Basic General Education of the Educational Unit "Zoila Ugarte de Landívar" period 2021, same as part of the aforementioned problem. The optimization of the inquiry process was given through the approach of a mixed methodology, that is, qualitative and quantitative, for which a review of sources of information documented in scientific articles was carried out, which allowed the development of the conceptual argumentation of each one. of the variables, to then move on to the recruitment of field information, using the survey as an instrument for collecting findings, which were statistically captured to be graphed and interpreted. Said process of collecting quantifiable data allowed to determine that the low use of the Microsoft Teams Platform in the teaching-learning process of language and literature, by teachers is due (85%) to the fact that they do not know how to use or include them in educational activities, denoting an interest in the development of traditionalist educational methodology, this in turn motivated the design of an educational guide for the use of the Microsoft Teams Platform as a learning environment for the development of the teaching process - Learning the area of language and literature as an alternative to significantly improve educational activities and the construction of knowledge by teachers towards students. Finally, it should be noted that the research is proposed as an alternative to improve the education that is taught in the fifth year of basic general education of the Educational Unit "Zoila Ugarte de Landívar", with which the teachers will pass on teaching a schooled to non-schooled education, using technological tools as a means of learning, in addition to satisfying the educational needs of students who are increasingly innovative. Therefore, it could be said that the study itself and the integrative proposal fully comply with current research requirements.